Space restart failed - infrastructure issue affecting multiple Spaces

Spaces
1

Subject: Space restart failed - infrastructure issue affecting multiple Spaces

Hi Hugging Face team,

I’m experiencing a persistent issue where all 7 of my Spaces are stuck in “PAUSED” status and cannot be restarted. The issue has persisted for 2+ days.

Affected Spaces:

I have similar issue in all of my other repo too

Error details:

  • Request ID: Root=1-69c6a2c8-21ee3ff75a201cad48aaacd7
  • Error: “Something went wrong when restarting this Space”
  • Status: All Spaces remain in PAUSED state
  • Logs: No new logs appear when attempting restart

Timeline:

  • Issue started: 26-03-26
  • Attempted fixes: Multiple restart attempts, waiting 48+ hours
  • Current status: Still unable to restart any Spaces

Request ID examples:
Root=1-69c6a4b5-56ec8d372bb55909751a273a
Root=1-69c6a4c0-10d39302420ed84644330942

Root=1-69c6a4cb-5ca8ee5078d088a6617d70cz

This appears to be a platform infrastructure issue rather than a code problem, as it affects multiple Spaces simultaneously.

Username: helo-ayush

1 Like
Stuck at space problem
Stuck at space problem
2

is it solved bro? i am in the same situation, and still no idea on what to do.

1 Like
3

is there anyone looking? Have we reached out to HF’s support team, as in general their systems are running green.

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4

How can we reach to HF’s support team?

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5

How can we reach to HF’s support team?

Generally via email is safe bet: website@huggingface.co
Stuck at space problem - #3 by hysts

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6

I already sent an email, but I don’t think they can respond to all of us. It looks like so many people have the same issue. I just hope that they are working on it and solve it soon.

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7

Shouldn’t they be responding on a forum on status? The status page is the best place to keep such things updated. Not getting any responses is a loss of credibility.

8

According to e-mail that I just received they’re working on it: ‘We’re actively working on Spaces infrastructure enhancements and fixes that should soon be finished.’ They also added ‘Did you know about the option to upgrade your Space’s hardware…’ Is there anyone with upgraded space having this issue?

1 Like
9

i would expect an ETA and when the next update will be available. They really need to work on their observability. “…should soon be done” does not give any assurance.

2 Likes
10

One of my Zero GPU Spaces, which had been running just a few hours ago, suddenly went into PAUSED mode.

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